In this conversation, Derek Mitchell (L&D Analytics Leader, Director of People Analytics at Gallus Insight) discusses the critical need for effective measurement in Learning and Development (L&D) to demonstrate ROI. He emphasizes the intersection of AI and behavioral science in shaping modern L&D strategies. Derek shares his background in data analytics and the challenges faced in measuring learning outcomes. He advocates for standardization in metrics and the importance of understanding barriers to applying learned skills in the workplace. The discussion highlights the evolving role of AI in L&D and the necessity for collaboration across departments to enhance learning effectiveness.
Connect with Derek: https://www.linkedin.com/in/derekmitchelluk/
Takeaways
Derek emphasizes the importance of measuring ROI in Learning and Development (L&D).
AI is transforming the landscape of L&D, making it essential to adapt measurement strategies.
A background in behavioral science can enhance data analytics in L&D.
Current frameworks for measuring learning outcomes are outdated and need modernization.
Standardization of metrics is crucial for effective measurement in L&D.
Learner confidence in a subject correlates strongly with actual performance outcomes.
Barriers to applying learned skills must be identified to improve training effectiveness.
Collaboration between L&D and other departments can enhance learning outcomes.
Data-rich environments in organizations are underutilized for employee analytics.
The future of L&D relies on integrating AI and data science with behavioral insights.
Chapters
00:00 Introduction to Learning and Development Analytics
02:59 The Intersection of AI and Learning Development
05:57 Derek’s Background and Experience in Data
08:50 Challenges in Measuring ROI in L&D
11:55 The Importance of Behavioral Science in Data
14:56 Current Trends and Future of L&D
17:47 Frameworks for Measuring Learning Outcomes
21:09 The Need for Standardization in L&D Metrics
24:02 The Role of AI in Learning and Development
27:02 Derek’s Growth Model for Measuring Learning
29:54 The Importance of Confidence in Learning Outcomes
32:47 Barriers to Applying Learning in the Workplace
35:54 The Need for Collaboration Across Teams
39:06 Final Thoughts on the Future of L&D
